Editor loading problems are often browser-related. Keep troubleshooting safe and leave plugin changes to FoxDev on managed sites.
Steps #
- Refresh the editor page once.
- Open the same page in a private or incognito window.
- Temporarily disable browser extensions, especially ad blockers and script blockers.
- Try another browser.
- Note whether the rest of wp-admin still works.
- Capture a screenshot of any blank panel, spinner, or visible error.
- Do not deactivate plugins or switch themes to test.
- Submit a support request at Submit Ticket with those details.
Expected result #
Either the editor loads after a browser-side check, or FoxDev has a clear report without risky site changes.
If the problem continues #
Leave the site as-is. Disabling plugins or themes on production can create larger outages.
Contact FoxDev Studio #
Submit a support request at Submit Ticket. Email messages do not automatically create Support Center tickets.
Include:
- The affected website address
- The exact page address, if relevant
- What you expected to happen
- What actually happened
- The date and approximate time
- Screenshots or a short screen recording
- Browser and device
- Any visible error message
- Whether other admin screens load normally
- Browser and extension details
Do not include passwords, API keys, payment-card details, or other secrets in ticket fields or email. FoxDev Studio will provide a secure method when access is required.
