Who is this support portal for?
This portal is for FoxDev Studio clients who need help with websites, hosting-related questions, forms, security, Shopify, automation, or custom development work delivered by FoxDev Studio.
Should I use the Knowledge Base or submit a ticket?
Start with the Knowledge Base and FAQ for common questions. Submit a support request when you need hands-on help, a site-specific diagnosis, or a follow-up conversation.
How should I contact FoxDev for technical support?
Please use the FoxDev Support Center for all technical requests so your issue receives a ticket number, history, and status. For urgent escalation, contact urgentsupport@foxdevstudio.com and also open a high-priority ticket containing the affected website URL. Email messages do not automatically create SupportCandy tickets.